content_copy Refund policy – Xcaliber marine inc
WE WILL BE CLOSED FROM 4/26-4/29 ALL ORDERS DURING THIS TIME WILL BE SHIPPED ON 4/30

Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We DO NOT provide return shipping labels unless you recieved the incorrect item or it has shipping damage.

To start a return, you can contact us at xcalibermarine@gmail.com. Please note that returns will need to be sent to the following address: Xcaliber Marine 9731 Boca Gardens Pkwy Apt C  Boca Raton,FL 33496



You can always contact us for any return question at xcalibermarine@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If your item is damaged we will provied a return shipping label.



Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.





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